Most restaurant guests are nice people. Sometimes you get someone who’s having a bad day and takes it out on the server/host/manager or all of the above. You learn not to take anything personally and treat them with an extra dose of kindness. Other times someone says something that just leaves you dumbfounded. Like a couple of weeks ago a guy was in for lunch. He and his dining companions ordered. The food arrived. He called the manager over to the table and complained that the server “misrepresented the omelet. He didn’t say there were eggs in it!” He told the manager that he doesn’t eat eggs! Startled but well trained, the manager’s response was, “what else can I bring you sir?” He had the ravioli.
This one is going in the book we might someday write!

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